Empathy in the Workplace

In the workplace it is now believed that 50% of staff turnover occurs at the management level where the lack of empathy is now known to be the major contributing factor.  Where team leaders do not show empathy towards team members possibly due to delivering a methodical and logical form of management training where all systems are measured and determined by outcomes in attaining goals and objectives and totally miss the ability to empathize naturally with the most important asset of the organization – its people, (employees, staff, team members) and all too often the most undervalued of them all. There are other reasons that can govern this including not ever receiving empathy training as an essential management skill, and or lacking empathy in the first instance.

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