Privacy Policy

Privacy Policy for

Who we are

Our website address is:  We are located in Melbourne, Victoria, AUSTRALIA.

What personal data we collect and why we collect it

Personal data collected from users and site visitors may include name and email address when you signed up to receive our free newsletter and/or if you have used our contact form, and technical data, such as information about cookies.  Personal data is not just created by a user’s interactions with our site. Personal data is also generated from technical processes such as contact forms, cookies, analytics, and third-party embeds such as YouTube embedded videos and plugins embedded in our website to make it interactive.

Contact forms

When using the contact form on our website, we keep contact form submissions for a period of 2 years for customer service purposes, but we do not use the information submitted for marketing purposes. When visitors use our contact form on our website we collect the data shown, and also the visitor’s IP address and browser user agent string to help spam detection. To protect abuse of our website we have implemented security procedures with an automated spam detection service.  This allows our security system to block hackers or inappropriate use of our website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.  These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have opted in to receive our free newsletter or used our contact form you can request that we erase any personal data we hold about you or opt out of our newsletter at any time. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

What data breach procedures we have in place

We have a dedicated technical team who are actively involved in protecting our website with strong security measures in place and are regularly monitoring the health and maintenance to ensure it remains safe and secure to visit.

End User acknowledges:

End User acknowledges that all discussion for ratings, reviews, comments, and/or chat rooms, discussion groups, message boards or communication facilities (collectively “Communities”) are public and not private communications, and that, therefore, others may read End User’s communications without End User’s knowledge. does not control or endorse the content, messages or information found in any community, and, therefore, specifically disclaims any liability concerning the communities and any actions resulting from End Users participation in any community, including any objectionable content.

Generally, any communication which End User posts to (whether in chat rooms, discussion groups, message boards or otherwise) is considered to be non-confidential. If particular web pages permit the submission of communications that will be treated by as confidential, that fact will be stated on those pages. By posting comments, messages or other information on the Site, End User grants the right to use such comments, messages or information for promotions, advertising, market research or any other lawful purpose.

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